Privacy policy overview
Your privacy is important to us. This policy explains how feroxavelin collects, uses, and protects your data.
Information we collect
We gather information to support your subscription and improve services.
- Personal details provided during account creation or consultation requests
- Contact information such as email address and phone number
- Payment and billing information for subscription management
- Technical data collected via cookies and analytics tools
How we use your data
We use your information to provide, personalise, and improve your experience.
- Deliver subscription services and manage your account
- Respond to your enquiries and support requests
- Monitor site usage and improve functionality
- Communicate updates, changes, or policy notices
Our legal basis
We process data in accordance with UK GDPR requirements.
Processing is based on your consent, performance of a contract, or our legitimate interests in providing secure and effective services.
Sharing information
We do not sell your data. Information may be shared only as needed to deliver services or comply with the law.
- Service providers who assist in operating our website and subscription services
- Regulatory authorities when required by law or regulation
- Other parties if necessary to protect rights, safety, or comply with legal obligations
Data security
We employ technical and organisational measures to safeguard your information. This includes secure data storage, encryption, and access controls. While we take reasonable steps to protect your data, no method is completely secure.
Your rights
You may access, correct, or request deletion of your data at any time.
- Request access to your data or a copy of the information we hold
- Ask us to correct inaccurate or incomplete data
- Withdraw consent for processing where applicable
- Request deletion or restriction of your data
Cookies and tracking
We use cookies for site functionality, analytics, and personalisation. You may adjust cookie settings at any time.
Read our cookie policy Read our cookie policy
Contact us
For privacy questions, data requests, or to exercise your rights, please use the details below.
Email address: content@feroxavelin.com
Phone number: +44(0)1250 797364
Office address: 45-47 Clerkenwell Green, London, EC1R 0EB United Kingdom
Policy changes
We may update this policy as our services evolve. Please review it periodically for updates.
Last updated: September 19, 2025